Subject: Re: PSA/Agentic Certification Training | Aug 4-5 in Tampa
From: Karen Keenan <[email-masked]>
To: Rob Woodke <[email-masked]>, Mitchell Rollo <[email-masked]>, Chris Romano <[email-masked]>, Brandon Stewart <[email-masked]>, Satish K <[email-masked]>, Mikayla Phoenix <[email-masked]>, Adam Flamiatos <[email-masked]>, Jacob Hosking <[email-masked]>, Kristin Parcells <[email-masked]>, Ali Orcel <[email-masked]>, Barry Sherman <[email-masked]>, Joseph Crisafulli <[email-masked]>, Peter Wingfield <[email-masked]>, Juan Moredo <
Cc: Tracy Eustace <[email-masked]>, Sydney Waldenmyer <[email-masked]>, Lee Silverstone <[email-masked]>, Salem Ghouili <[email-masked]>, Karen Keenan <[email-masked]>, Michelle Kulch <[email-masked]>
Date: Thu, 9 Jul 2026 14:23:39 +0000

For those that require hotel rooms - please book "free cancellation" and "directly with the hotel" rates, and not via 3rd party (hotels.com, priceline.com, etc.). We are going to attempt to reserve a block of rooms at Hyatt Place Downtown Tampa. So, if you book now - we want to make sure we can cancel your reservations without penalty.

Please reach out to @Mindy Owen<mailto:[email-masked]> if you're not sure how to do this in Navan.

Thank you!
Karen

Karen Keenan

Senior Executive Assistant

[ConnectWise]<https://www.connectwise.com>

[email-masked]   +1 925-858-0667

For any billing-related inquiries or issues, please contact
[email-masked]<mailto:[email-masked]?subject=Billing-Related%20Inquiry>.

________________________________
From: Karen Keenan <[email-masked]>
Sent: Thursday, July 09, 2026 9:28 AM
To: Rob Woodke <[email-masked]>; Mitchell Rollo <[email-masked]>; Chris Romano <[email-masked]>; Brandon Stewart <[email-masked]>; Satish K <[email-masked]>; Mikayla Phoenix <[email-masked]>; Adam Flamiatos <[email-masked]>; Jacob Hosking <[email-masked]>; Kristin Parcells <[email-masked]>; Ali Orcel <[email-masked]>; Barry Sherman <[email-masked]>; Joseph Crisafulli <[email-masked]>; Peter Wingfield <[email-masked]>; Juan Moredo <[email-masked]>; Brad Swan <[email-masked]>; Kyle Beausoleil <[email-masked]>; Reuben Spath <[email-masked]>; James Harris <[email-masked]>; Dalen Smart <[email-masked]>; Georgia Carey <[email-masked]>; Harley Saunders <[email-masked]>; Dave Gush <[email-masked]>
Cc: ELT <[email-masked]>; Tracy Eustace <[email-masked]>; Karen Keenan <[email-masked]>; Sydney Waldenmyer <[email-masked]>; Lee Silverstone <[email-masked]>; Salem Ghouili <[email-masked]>
Subject: PSA/Agentic Certification Training | Aug 4-5 in Tampa

Hello team,

We’re excited to share that the PSA/Agentic Certification Training has been confirmed for August 4–5, 2026. To accommodate PTO schedules, other training sessions, and existing commitments, we have canceled the training block previously scheduled for the week of July 20.

This group has been carefully selected by our Executive Team to participate in this certification program, recognizing both your talent and the important role you will play in advancing our PSA/Agentic capabilities. This is a high growth area for ConnectWise and the tip of the spear for the future of Predictive IT and as such is a critical component of our strategy on a go forward basis.

To ensure everyone is well prepared for certification, Lee and Salem will lead a mandatory three-hour training session during the weeks leading up to August 4. A detailed agenda and additional information will be shared in the coming days. (Aug 3: travel day, Aug 4: full day of training, Aug 5: full day of training to end by 5 pm ET. Please book travel accordingly.)

We look forward to seeing you in Tampa!

Best,
Karen

Karen Keenan

Senior Executive Assistant

[ConnectWise]<https://www.connectwise.com>

+1 925-858-0667

For any billing-related inquiries or issues, please contact
[email-masked]<mailto:[email-masked]?subject=Billing-Related%20Inquiry>.
[Run and grow your business on ConnectWise]<https://www.connectwise.com/platform>

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