Subject: PSA/Agentic Certification Training | Aug 4-5 in Tampa
From: Karen Keenan <[email-masked]>
To: Rob Woodke <[email-masked]>, Mitchell Rollo <[email-masked]>, Chris Romano <[email-masked]>, Brandon Stewart <[email-masked]>, Satish K <[email-masked]>, Mikayla Phoenix <[email-masked]>, Adam Flamiatos <[email-masked]>, Jacob Hosking <[email-masked]>, Kristin Parcells <[email-masked]>, Ali Orcel <[email-masked]>, Barry Sherman <[email-masked]>, Joseph Crisafulli <[email-masked]>, Peter Wingfield <[email-masked]>, Juan Moredo <
Cc: ELT <[email-masked]>, Tracy Eustace <[email-masked]>, Karen Keenan <[email-masked]>, Sydney Waldenmyer <[email-masked]>, Lee Silverstone <[email-masked]>, Salem Ghouili <[email-masked]>
Date: Thu, 9 Jul 2026 13:28:35 +0000

Hello team,

We’re excited to share that the PSA/Agentic Certification Training has been confirmed for August 4–5, 2026. To accommodate PTO schedules, other training sessions, and existing commitments, we have canceled the training block previously scheduled for the week of July 20.

This group has been carefully selected by our Executive Team to participate in this certification program, recognizing both your talent and the important role you will play in advancing our PSA/Agentic capabilities. This is a high growth area for ConnectWise and the tip of the spear for the future of Predictive IT and as such is a critical component of our strategy on a go forward basis.

To ensure everyone is well prepared for certification, Lee and Salem will lead a mandatory three-hour training session during the weeks leading up to August 4. A detailed agenda and additional information will be shared in the coming days. (Aug 3: travel day, Aug 4: full day of training, Aug 5: full day of training to end by 5 pm ET. Please book travel accordingly.)

We look forward to seeing you in Tampa!

Best,
Karen

Karen Keenan

Senior Executive Assistant

[ConnectWise] <https://www.connectwise.com>

+1 925-858-0667

For any billing-related inquiries or issues, please contact
[email-masked]<mailto:[email-masked]?subject=Billing-Related%20Inquiry>.
[Run and grow your business on ConnectWise]<https://www.connectwise.com/platform>

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